Legal
The fine print, in plain language.
Every document that governs this site, the XenXDR platform and the managed service, with a version and a date. Questions go to legal@fluencesecurity.com.
- Privacy policyHow FluenceSecurity processes personal data on this website, in the contact form, in the documentation and when you request a demo or pilot.
- Cookie policyWhich cookies and similar technologies this site uses, what they are for and how to control them. By default, only strictly necessary cookies are set.
- Website terms of useThe rules for using xdr.fluencesecurity.com, including the documentation. The XenXDR platform itself is governed by the licence terms and your contract.
- Software licence termsThe terms under which FluenceSecurity licenses the XenXDR platform and agent, self-hosted or hosted. Your order form or contract sets the commercial terms.
- Data processingHow FluenceSecurity acts as a processor when it hosts a tenant or operates the managed service, and how to request the full data processing agreement.
- Service level summaryHow service levels for hosted tenants and the managed SOC are defined and measured. The numbers live in your contract; the definitions live here.
- Company detailsLegal identification of the company that operates this website and provides XenXDR, as required by Polish and EU law.
- Accessibility statementOur commitment to making xdr.fluencesecurity.com usable by everyone, the standard we aim for, known gaps, and how to tell us about a barrier.
- Vulnerability disclosure policyHow to report a security issue in XenXDR, this website or a hosted tenant, what to expect from us, and our safe harbour for good-faith researchers.
- SubprocessorsThird parties that may process personal data for FluenceSecurity for this website, hosted tenants and the managed service, with location and transfer safeguard.